Infosys is seeking a Program Manager. In the role of Program Manager, you will be responsible for eCommerce for Infosys clients by collaborating with multiple teams, driving and executing security remediation and improvement workstreams. We’re looking for an experienced Program Managers with DTC/B2C/B2B ecommerce experience to work with our team of consultants at a thriving omnichannel retail organizations. We are now seeking solid a competent senior program manager oversee a portfolio of projects. In this role you will gain experience of managing a high profile ecommerce and marketing portfolio working closely with the leadership team, the directors and their teams. This is a consulting role working as part of a long-term ecommerce roadmap delivery program.
Responsibilities

• Managing the entire portfolio of projects for the Ecommerce and Marketing organizations
• Responsible for planning and execution of strategic and tactical ecommerce and marketing projects
• Accountable for the development and delivery of Project Management needed to support projects
• Carry out high level project sizing and oversight for execution by internal teams or external vendors
• Detailed project planning, budget estimation and management, resource planning and assessment, financial planning and risk assessment
• Socializing and implementing Project Management best practices, and where appropriate the proficient use of industry standard tools, technologies, and methodologies
• Performs the role as the owner of the financial position of all managed projects
• Ensuring that applicable regulatory directives are complied with e.g. Sarbanes-Oxley, current privacy legislation.

Required

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

• 15 years of relevant experience in complex IT technology transformation & Operations program management.

• This position is located in Brentwood, TN and may require travel or relocation to the area.

• U.S. citizens and those authorized to work in the U.S. are encouraged to apply, we are unable to sponsor at this time.

Qualifications

• 5 years of Program Management experience, an Application Development or Technical Project Management background would be helpful
• Project Management Institutes’ (PMI) and/or Project Management Professional (PMP) Certification a plus; MBA a plus
• Strong skills in project planning, budget estimation and management, resource planning and assessment, financial planning and risk assessment
• Strong knowledge of Project Management Methodology and Tools (e.g. MS Project, Visio, Agile, SDLC etc.) with a strong knowledge of Project Management Disciplines
• Excellent verbal and written communication skills
• Strong expectation management, influencing and conflict resolution skills
• Proven ability to collaborate across various groups, build relationships and manage effectively in a matrix organization
• Skill and desire to motivate teams and coach and train business system analysts and lower level project managers
• Advanced knowledge of process evaluation and selection of products, tools, services and infrastructure components in line with an organization’s business needs and architectural principles
• Understanding of Ecommerce, Payments Processing and OMS desired Understanding of Payment processing systems & PCI desired
• Well-organized, detail oriented, has great communication skills and thrives in a fast-paced environment
• Demonstrated ability to select and manage external vendors

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
To learn more about Infosys and see our ideas in action please visit us at www.Infosys.com.
Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.